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PrivacyPolicy

This Privacy Policy explains how Stripe Edge Systems collects, protects, and uses your personal information when you engage with our services, platforms, and communication channels.

Last updated: 2025-02-12

Introduction

Stripe Edge Systems ("Stripe Edge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our websites, services, applications, and communication channels.

Please read this policy carefully. If you do not agree with the terms herein, you should discontinue use of our services. By continuing to use our platforms, you acknowledge that you have read and understood this policy.

Information We Collect

We collect information that you voluntarily provide, data gathered automatically through your interactions with our services, and information obtained from trusted third parties. The categories of data we collect include:

  • Account and Contact Details: name, email address, phone number, company, and any other details you submit when contacting us or requesting services.
  • Usage Data: pages visited, features used, time spent on our platforms, browser and device data, and approximate location derived from IP addresses.
  • Communications: messages, attachments, support conversations, survey responses, and any materials you share with us.
  • Technical Data: log files, cookies, tracking technologies, and analytics data that help us secure and optimize our services.

How We Use Your Information

We process personal data for purposes including:

  • Providing, maintaining, and improving our products, services, and digital experiences.
  • Responding to inquiries, support requests, and feedback.
  • Personalizing content, measuring engagement, and understanding user needs.
  • Sending service-related notifications, updates, and marketing communications in accordance with your preferences.
  • Protecting the security and integrity of our services, preventing fraud, and enforcing legal obligations.

Legal Bases for Processing

We rely on the following legal bases to process personal data:

  • Performance of a Contract: when processing is necessary to deliver the services you requested.
  • Legitimate Interests: to operate, secure, and improve our business, provided those interests are not overridden by your rights.
  • Consent: when you explicitly grant permission for specific processing activities (e.g., marketing communications).
  • Legal Obligations: when we must process data to comply with applicable laws, regulations, or governmental requests.

How We Share Information

We may share your information in limited circumstances, including:

  • With trusted service providers who perform services on our behalf (e.g., infrastructure, analytics, communication tools) under confidentiality agreements.
  • With strategic partners and advisors where necessary to deliver or co-create services requested by you.
  • In connection with business transfers, mergers, acquisitions, or asset sales, provided customary protections are maintained.
  • When required by law, regulation, or legal process, or to protect the rights, property, or safety of Stripe Edge, our users, or others.

We do not sell personal data. When sharing data internationally, we implement appropriate safeguards such as contractual clauses or rely on adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods depend on the nature of the data and our legal obligations. When data is no longer required, we securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including the ability to access, correct, delete, restrict, or object to the processing of your personal data. You may also have the right to withdraw consent and to request portability of your data.

To exercise these rights, contact us at hello@stripeedge.com. We will respond in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functionality, analyze usage patterns, personalize experiences, and deliver relevant content. For more details about the cookies we employ and how to manage your preferences, please refer to our Cookie Policy.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no transmission or storage system is completely secure, and we encourage you to take reasonable steps to protect your information when using our services.

International Data Transfers

Stripe Edge operates globally. Your personal data may be transferred to and processed in countries other than your country of residence. When doing so, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

Children's Privacy

Our services are not directed to children under the age of 13 (or other age as defined by local law), and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory developments. When we make material changes, we will notify you by updating the effective date and providing additional notice where required.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at hello@stripeedge.com.

Need more information?

Reach out to our privacy team at hello@stripeedge.com, and we'll respond within two business days.